Question 1

How much do your wellbeing pocket books cost?

Answer

Please get in touch directly for the best rate to fulfil your order. Typically, our pocket books start at £3.99 (but prices vary depending on order size & special request) Please get in touch directly at:
orders@mytimepuzzles.com Or to bulk order for your organisation go here

Question 2

Do you offer savings for large orders?

Answer

Larger print runs, reduce the cost per book. We pass this saving onto our customers.

To discuss order sizes & special requests, please email orders@mytimepuzzles.com
Or call 020 88193122 We ensure all our customers are treated fairly, & do our upmost to accommodate special requests to fulfil your needs

Question 3

Can I see a preview? And make special requests?

Answer

We are happy to help create tailored designs upon request. So if you wish to use your brand colours, or inject some of your personality into the books, simply get in touch with our team. The team will then share a preveiw of your bespoke book - orders@mytimepuzzles.com To see what's inside the book, click on the ' Preview' tab

Question 4

What's in it for me as an employer?

Answer

Stress is now considered ‘a way of life’ for 4 out of 5 UK workers. While 300,000 people leave their jobs over mental health issues (such as stress & anxiety) each year in the UK - we aim to help reduce staff turnover & the number of employees taking leave, saving costs of recruitment, absenteeism or project delays, while creating a better company culture
More business benefits can be found on the homepage. To request our latest research on mental health in the workplace (in partnership with the Mental Health Foundation) please get in touch on 020 88193122 | orders@mytimepuzzles.com

Question 5

When will my wellbeing pocket books be printed?

Answer

Every order is printed on demand. From order to delivery it typically takes 7-8 working days Any concerns at all, feel free to contact our support team orders@mytimepuzzles.com 020 88193122

Question 6

How do I add my own company logo & colours?

Answer

To customise your pocket books, to best reflect your brand, team & company culture, simply email us with your requests (& remember to attach a high resolution logo). We'll then work our magic to make sure it's included in your order orders@mytimepuzzles.com 020 88193122

Question 7

How do I reach customer service?

Answer

Our friendly Customer Service team is available nearly 24/7 to answer any of your queries.
Please contact 020 88193122 by calling Monday to Friday, 9 - 5, or email the support team directly at orders@mytimepuzzles.com Our team are standing by to help with any questions you might have about our books or company, an existing order or how to place an order, & just about anything else! When getting in touch, do be sure to include as much information as possible. The more information we have, the quicker we can address your questions or concerns Wondering when you can expect a reply? Our team usually reply within 5 hours of receiving your message, but might be a tad longer over weekends. Rest assured though, they answer every message sent! If you don't get a reply within 24 hours, have a quick peek to see if one has ended up in your junk or promotion folders. If not, please do reach out again as we may not have received it the first time

Question 8

My order hasn't arrived

Answer

We're sorry to hear you're still anticipating your orders safe arrival

Our delivery estimates are calculated using the time it takes to create your book, & the transit time to dispatch your order. While our estimates are most often right on time, the unpredictability of deliveries can sometimes cause delays

Feel free to contact our dedicated support team who are happy to help
orders@mytimepuzzles.com
020 88193122

Question 9

I need to change my order... Help!

Answer

Please don't worry! Our support team is standing by & would be more than happy to help where they can Best bet is to call directly on 020 88193122 or simply fill out our 'Contact Us' form (below), being sure to include the changes you'd like to make, & they'll be in touch as quickly as possible with the best course of action

Question 10

What's my delivery date?

Answer

If you've already placed your order, you'll find your estimated delivery date listed in your order confirmation email from one of the team.

Or feel free to get in touch directly on orders@mytimepuzzles.com

If you've not yet placed your order, you'll receive an estimated delivery date once your order is confimed (from order to arrival, it's typically 10-12 working days)

Handy info about our wellbeing pocket books...