Handy info about our wellbeing pocket books...

How much do your wellbeing pocket books cost?

Please get in touch directly for the best rate to fulfil your order. Typically, our pocket books start at £3.99 (but prices vary depending on order size & special request) Please get in touch directly at:
orders@mytimepuzzles.com Or to bulk order for your organisation go here



Do you offer savings for large orders?

Larger print runs, reduce the cost per book. We pass this saving onto our customers.

To discuss order sizes & special requests, please email orders@mytimepuzzles.com
Or call 020 88193122 We ensure all our customers are treated fairly, & do our upmost to accommodate special requests to fulfil your needs



Can I see a preview? And make special requests?

We are happy to help create tailored designs upon request. So if you wish to use your brand colours, or inject some of your personality into the books, simply get in touch with our team. The team will then share a preveiw of your bespoke book - orders@mytimepuzzles.com To see what's inside the book, click on the ' Preview' tab



How do I reach customer service?

Our friendly Customer Service team is available nearly 24/7 to answer any of your queries.
 Please contact 020 88193122 by calling Monday to Friday, 9 - 5, or email the support team directly at orders@mytimepuzzles.com Our team are standing by to help with any questions you might have about our books or company, an existing order or how to place an order, & just about anything else! When getting in touch, do be sure to include as much information as possible. The more information we have, the quicker we can address your questions or concerns Wondering when you can expect a reply? Our team usually reply within 5 hours of receiving your message, but might be a tad longer over weekends. Rest assured though, they answer every message sent! If you don't get a reply within 24 hours, have a quick peek to see if one has ended up in your junk or promotion folders. If not, please do reach out again as we may not have received it the first time



My order hasn't arrived

We're sorry to hear you're still anticipating your orders safe arrival

Our delivery estimates are calculated using the time it takes to create your book, & the transit time to dispatch your order. While our estimates are most often right on time, the unpredictability of deliveries can sometimes cause delays

Feel free to contact our dedicated support team who are happy to help
orders@mytimepuzzles.com
020 88193122



I need to change my order... Help!

Please don't worry! Our support team is standing by & would be more than happy to help where they can Best bet is to call directly on 020 88193122 or simply fill out our 'Contact Us' form (below), being sure to include the changes you'd like to make, & they'll be in touch as quickly as possible with the best course of action



What's my delivery date?

If you've already placed your order, you'll find your estimated delivery date listed in your order confirmation email from one of the team.

Or feel free to get in touch directly on orders@mytimepuzzles.com

If you've not yet placed your order, you'll receive an estimated delivery date once your order is confimed (from order to arrival, it's typically 10-12 working days)



How do I reach customer service?

Our friendly Customer Service team is available nearly 24/7 to answer any of your queries.
 Please contact 020 88193122 by calling Monday to Friday, 9 - 5, or email the support team directly at orders@mytimepuzzles.com Our team are standing by to help with any questions you might have about our books or company, an existing order or how to place an order, & just about anything else! When getting in touch, do be sure to include as much information as possible. The more information we have, the quicker we can address your questions or concerns Wondering when you can expect a reply? Our team usually reply within 5 hours of receiving your message, but might be a tad longer over weekends. Rest assured though, they answer every message sent! If you don't get a reply within 24 hours, have a quick peek to see if one has ended up in your junk or promotion folders. If not, please do reach out again as we may not have received it the first time



My order hasn't arrived

We're sorry to hear you're still anticipating your orders safe arrival

Our delivery estimates are calculated using the time it takes to create your book, & the transit time to dispatch your order. While our estimates are most often right on time, the unpredictability of deliveries can sometimes cause delays

Feel free to contact our dedicated support team who are happy to help
orders@mytimepuzzles.com
020 88193122



I need to change my order... Help!

Please don't worry! Our support team is standing by & would be more than happy to help where they can Best bet is to call directly on 020 88193122 or simply fill out our 'Contact Us' form (below), being sure to include the changes you'd like to make, & they'll be in touch as quickly as possible with the best course of action



What's my delivery date?

If you've already placed your order, you'll find your estimated delivery date listed in your order confirmation email from one of the team.

Or feel free to get in touch directly on orders@mytimepuzzles.com

If you've not yet placed your order, you'll receive an estimated delivery date once your order is confimed (from order to arrival, it's typically 10-12 working days)



Still need help?

Please get in touch with our friendly team

You can expect a reply within 24hrs

Empower colleagues to develop the knowledge & confidence to look after their own mental health & others


The Chartered Insurance Institute

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A business unit of One Connected Community Ltd.
Royal Borough of Greenwich
27 Greenwich South Street, London, SE10 8NT
Registered England & Wales. No: 9405107

Contact  020 88193122